Privacy Policy

We are committed to the open and transparent management of your personal information in line with our obligations under the privacy laws. This Privacy Policy sets out how we collect, use and disclose your personal information and applies to you unless you give us explicit consent to act otherwise.

How and what kind of personal information do we collect?

The personal information we collect from you includes your name, address, telephone number and other information required for order processing and payment for products and services provided by us. We do not store credit card details, only payment tokens via our secure payment gateway SecurePay. We may also collect information from you concerning your preferred wine types or for other related products.

Your personal information is collected by us through a range of sources including information you provide over the telephone and in questionnaires you complete.

What happens if you don’t provide us with the information we require?

We may not be able to provide you the products or services you wish to buy or receive if you don’t provide us with required information.

Why do we collect personal information?

We will use your personal information to allow your orders to be processed and delivered to you and promote our products and services to you and to improve on the range of our offerings; to contact you and provid with information about new products, special offers and events unless you tell us that you not wish to receive this type of information. If necessary, we may use it to verify your identity or age (i.e. over 18). We will not use your personal information for any other purpose without your prior consent. 

Do we give your personal information to anyone else?

Winesquare does not give your personal information to any 3rd parties.


How can you stop receiving marketing information?

If you no longer wish to receive marketing information or be contacted by us in any other way, please advise us by calling 02 9098 8600 during opening hours or send us an email at


How can you change or update your personal information?

If you wish to update or change your personal information, please call us on 02 9098 8600 during opening hours or send us an email at


Privacy Policy update

We may amend this Privacy Policy from time to time. Please visit our website regularly to keep up to date with any changes.